The operator behind Vihren Labs
Petko
Petkov
Fifteen years inside enterprise IT - and on both sides of every deal. Ran SSC/GBS transitions across multiple European countries when shared-services consolidation was hitting its second peak. Ran finance workflows when SOX was teeth-on-the-floor. Sat on the vendor-distribution side of EMEA reporting across the world's largest hardware and software vendors.
More recently, leading enterprise master-data transformation - turning manual product and SKU creation into an automated, rules-based, governed pipeline, from vendor-catalogue ingestion through to touchless quoting and ordering. Vihren Labs is the catalogue of what that arc - operator to vendor to distributor - actually taught me: 22 paid products plus 2 free downloads, led by SSC and GBS transitions, PMO and transformation, and AI-ready operations, with master data operations underneath, written from the third seat of every deal.
Why this matters
"Most enterprise-IT content is written by consultants who manage projects or vendors who sell products. Vihren Labs is written from the third seat."
The operator who has sat on both the vendor-distribution side AND the buyer side of every deal - and watched what actually breaks at 4 AM on cutover weekend.
Career arc
Three clusters.
One through line.
Transformation operator
- Set up global business-process centres and shared services across multiple European countries
- Ran multi-country operations moves and offshoring programmes - process design, knowledge transfer
- Stood up and scaled multi-entity shared-services centres
- Finance AP/EP global process standardisation, SOX-aligned controls
Vendor-side honest broker
- EMEA vendor reporting for the largest hardware and software vendors in the world
- Vendor content quality, distribution economics, procurement patterns from inside
- Saw what buyers never see: the margin structure, the content gaps, the renewal mechanics
Master Data Transformation
- Master-data transformation across the Product, Vendor, and Customer domains at enterprise scale
- Turning manual product & SKU creation into AI-driven, rules-based, governed automation that holds at scale
- The catalogue pipeline pattern: ingestion - standardisation - enrichment - attribute rules - dynamic SKU creation - touchless quoting
- Operating model end to end - data owners, stewards, decision rights, controls - with agile delivery and engineering partnership
- Shipped the Vihren Labs catalogue alongside the day job - 22 paid products + 2 free downloads
The catalogue
Three focus areas, deep.
Fifteen years, packaged.
What those years actually taught me, in formats you can open on Monday and ship by Friday - structured Excel workbooks, operator playbooks, transformation toolkits, and full self-paced courses.
Three areas I focus on
AI-Ready Operations
The operator layer for putting AI agents into production - readiness, use-case selection, an AI governance register, an agents-in-production tracker, an AI CoE handbook and AI vendor TCO. Govern the agent, don't just buy it.
SSC & GBS
Shared-services, GBS and BPO transitions from kickoff to BAU exit - a full 10-module operator course and the 18-tab transition workbook.
PMO & Transformation
Run the programme, not the slide deck - the delivery PMO, target operating model and roadmap, organisational change, process automation, cloud migration and the ERP modernisation business case. Six toolkits and the operator pack.
and the supporting line
Master Data Operations
The full Master Data Academy - three operator courses (Product & SKU, Customer, and Vendor master data) plus 3 standalone toolkits and the operator bundle.
Guardrails
Not a consulting firm
No engagements. No project work. Templates only.
Not a vendor pitch
Nothing sold here is a platform or upsell.
Not a think-tank
Every claim is grounded in hands-on execution.
Not a content machine
One category. One operator. Nothing goes out unless it earns its place.
Ready to work
See what fifteen
years looks like
in a spreadsheet.
Browse the catalogue on Gumroad
Join the newsletter for weekly notes from inside enterprise IT.
Vihren Labs is an independent educational-publishing business. Views expressed are solely my own and do not represent any current or former employer.