Vihren Labs
Course · 10 modules Course

Master Data Excellence - Customer & Business Partner

10 module playbooks · 8 operator templates (Customer Data Dictionary, RACI, KPI library, match-merge rulebook, consent register, onboarding SOP, governance charter, workflow templates) · 6 visual one-pagers · capstone. The customer master as the system-of-record under your CRM and ERP - Business Partner model, match-merge and survivorship, consent and lawful erasure, Customer-360.

$499 Team licence: $999
Get it on Gumroad

One-time purchase · instant download · no subscription

Master Data Operations

The full Master Data Academy - three operator courses (Product & SKU, Customer, and Vendor master data) plus 3 standalone toolkits and the operator bundle.

Why this is operator-grade

Built by Petko Petkov - a 15-year enterprise IT operator who has sat on both the vendor-distribution and buyer-operator sides of the table. Every Vihren Labs product is built from real scenarios: real SAP T-codes, real regulation article numbers, real cutover-night failure modes. Not consultant theory - the templates the operator wished existed when the system had to work on Monday morning.

About the maker

Frequently asked

What is the Master Data Excellence - Customer & Business Partner?

10 module playbooks · 8 operator templates (Customer Data Dictionary, RACI, KPI library, match-merge rulebook, consent register, onboarding SOP, governance charter, workflow templates) · 6 visual one-pagers · capstone. The customer master as the system-of-record under your CRM and ERP - Business Partner model, match-merge and survivorship, consent and lawful erasure, Customer-360.

What does the Customer Master Data course cover?

10 modules on the enterprise customer master - the system-of-record under CRM and ERP, not CRM list hygiene: Business Partner model and roles, lifecycle to lawful erasure, governance and consent, match-merge with survivorship, architecture, operations, and value realization. Ships as 10 module playbooks plus 8 ready-to-use operator templates (data dictionary, RACI, KPI library, match-merge rulebook, consent register, onboarding SOP, governance charter, workflow templates), 6 visual one-pagers, and a capstone you build against your own organization.

How much does the Master Data Excellence - Customer & Business Partner cost, and is it a subscription?

$499 for a single-operator licence, or $999 for a team licence. It is a one-time purchase on Gumroad - you download it and own it, with no subscription or recurring fee.

Who is the Master Data Excellence - Customer & Business Partner for?

It is part of the Vihren Labs Master Data Operations line. The full Master Data Academy - three operator courses (Product & SKU, Customer, and Vendor master data) plus 3 standalone toolkits and the operator bundle.

Who builds Vihren Labs products?

Petko Petkov - a 15-year enterprise IT operator who has worked both the vendor-distribution and buyer-operator sides of the table: large shared-services / GBS transitions across Europe, programme delivery and transformation (PRINCE2 Practitioner, Six Sigma), master data management and governance, and getting operations ready for AI. Every product is built from real operating scenarios - not consultant theory.