Product line

Transformation & SSC/GBS

Offshoring, GBS rollouts, and BPO transitions — from kickoff to BAU exit. Course 01 plus the standalone $179 workbook.

The products

The Transition Operator's Course — SSC, GBS & BPO Transitions

10 modules for running an enterprise transition from kickoff to BAU exit — engagement, FTE sizing, RACI, knowledge transfer, governance, UAT, go-live, hypercare. 18-tab transition management workbook + delivery-execution playbook + 6 visual one-pagers.

$499 / $999

Excel workbook

Transition Management Operator's Workbook

Run an offshoring, SSC or BPO transition end to end — 18-tab Excel workbook + a 15-page, 12-phase delivery handbook + SOP + engagement templates. The standalone toolkit beneath Course 01.

$179 / $349

Excel + playbook

Process Transformation & Automation Toolkit

Process inventory, automation scoring, a ranked backlog and a benefits model — plus a 15-page operating handbook on which automation type fits (integration › workflow › RPA › AI agent). Decide what to automate before you buy a tool.

$79 / $149

Excel + Word

Organizational Change Management Pack

Stakeholder map, change-impact, comms plan, training plan and adoption tracker — the people side of transformation.

$59 / $119

Excel + playbook

Transformation Delivery & PMO Pack

Programme plan, initiative tracker, milestone gates, RAID, an auto-summarising status report and benefits — plus a 15-page operating handbook. Run the delivery PMO.

$79 / $149

Excel + playbook

Digital Transformation Operating Model & Roadmap Toolkit

Assessment, a capability-maturity radar, multi-wave roadmap, value tracker and RAID — plus a 15-page operating handbook. The flagship operating model + roadmap.

$149 / $299

Excel + playbook

Application Portfolio & Cloud Migration Planner

App portfolio, 6R disposition, migration waves, business case and cutover runbook — plus a 15-page operating handbook. Plan the cloud move.

$79 / $149

Free guides

The SSC/GBS transition plan — FTE sizing, knowledge transfer, and the exit to BAU

What a shared-services, GBS or BPO transition plan must contain: the FTE sizing math (volume / productivity x ramp uplift), the four transition models, the four-stage knowledge transfer that advances on evidence, the governance and self-writing status, the hypercare-to-BAU exit criteria, and the retained organisation. From an operator who has run offshoring transitions, not pitched them.

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Frequently asked

What does Vihren Labs offer for Transformation & SSC/GBS?

Offshoring, GBS rollouts, and BPO transitions — from kickoff to BAU exit. Course 01 plus the standalone $179 workbook. The line includes: The Transition Operator's Course — SSC, GBS & BPO Transitions ($499); Transition Management Operator's Workbook ($179); Process Transformation & Automation Toolkit ($79); Organizational Change Management Pack ($59); Transformation Delivery & PMO Pack ($79); Digital Transformation Operating Model & Roadmap Toolkit ($149); Application Portfolio & Cloud Migration Planner ($79).

Is there a free guide for Transformation & SSC/GBS?

Yes — "The SSC/GBS transition plan — FTE sizing, knowledge transfer, and the exit to BAU", free to read, with a step-by-step checklist and FAQ.

Are these one-time purchases or a subscription?

One-time purchases. You buy on Gumroad, download, and own it — no subscription or recurring fee. Most products offer a single-operator and a team licence.

Full catalogue The Operator Standard