The Transition Operator's Course - SSC, GBS & BPO Transitions
10 modules for running an enterprise transition from kickoff to BAU exit - engagement, FTE sizing, RACI, knowledge transfer, governance, UAT, go-live, hypercare. 18-tab transition management workbook + delivery-execution playbook + 6 visual one-pagers.
One-time purchase · instant download · no subscription
Transformation & SSC/GBS
Offshoring, GBS rollouts, and BPO transitions - from kickoff to BAU exit, plus the pre-implementation decisions that come before them. A full operator course and seven standalone toolkits - transition delivery, process automation, org change, PMO, target operating model, cloud migration and the ERP modernisation business case.
Why this is operator-grade
Built by Petko Petkov - a 15-year enterprise IT operator who has sat on both the vendor-distribution and buyer-operator sides of the table. Every Vihren Labs product is built from real scenarios: real SAP T-codes, real regulation article numbers, real cutover-night failure modes. Not consultant theory - the templates the operator wished existed when the system had to work on Monday morning.
About the makerFrequently asked
What is the The Transition Operator's Course - SSC, GBS & BPO Transitions?
10 modules for running an enterprise transition from kickoff to BAU exit - engagement, FTE sizing, RACI, knowledge transfer, governance, UAT, go-live, hypercare. 18-tab transition management workbook + delivery-execution playbook + 6 visual one-pagers.
What does the Transition Operator's Course cover?
10 modules for running a shared-services, GBS or BPO transition end to end - engagement and scoping, FTE sizing, RACI, knowledge transfer, governance, UAT, go-live and hypercare to BAU exit - plus an 18-tab transition management workbook, a delivery-execution playbook and 6 visual one-pagers.
How much does the The Transition Operator's Course - SSC, GBS & BPO Transitions cost, and is it a subscription?
$499 for a single-operator licence, or $999 for a team licence. It is a one-time purchase on Gumroad - you download it and own it, with no subscription or recurring fee.
Who is the The Transition Operator's Course - SSC, GBS & BPO Transitions for?
It is part of the Vihren Labs Transformation & SSC/GBS line. Offshoring, GBS rollouts, and BPO transitions - from kickoff to BAU exit, plus the pre-implementation decisions that come before them. A full operator course and seven standalone toolkits - transition delivery, process automation, org change, PMO, target operating model, cloud migration and the ERP modernisation business case.
Who builds Vihren Labs products?
Petko Petkov - a 15-year enterprise IT operator who has worked both the vendor-distribution and buyer-operator sides of the table: SAP S/4HANA migrations, master data management and governance, IT vendor procurement from the distribution side, EU regulatory rollouts, and large shared-services / GBS transitions across Europe. Every product is built from real scenarios - real SAP T-codes, real regulation article numbers, real cutover-night failure modes - not consultant theory.
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