The Transition Operator's Course - SSC, GBS & BPO Transitions
10 modules for running an enterprise transition from kickoff to BAU exit - engagement, FTE sizing, RACI, knowledge transfer, governance, UAT, go-live, hypercare. 18-tab transition management workbook + delivery-execution playbook + 6 visual one-pagers.
One-time purchase · instant download · no subscription
SSC & GBS
Shared-services, GBS and BPO transitions from kickoff to BAU exit - a full 10-module operator course and the 18-tab transition workbook.
Why this is operator-grade
Built by Petko Petkov - a 15-year enterprise IT operator who has sat on both the vendor-distribution and buyer-operator sides of the table. Every Vihren Labs product is built from real scenarios: real SAP T-codes, real regulation article numbers, real cutover-night failure modes. Not consultant theory - the templates the operator wished existed when the system had to work on Monday morning.
About the makerFrequently asked
What is the The Transition Operator's Course - SSC, GBS & BPO Transitions?
10 modules for running an enterprise transition from kickoff to BAU exit - engagement, FTE sizing, RACI, knowledge transfer, governance, UAT, go-live, hypercare. 18-tab transition management workbook + delivery-execution playbook + 6 visual one-pagers.
What does the Transition Operator's Course cover?
10 modules for running a shared-services, GBS or BPO transition end to end - engagement and scoping, FTE sizing, RACI, knowledge transfer, governance, UAT, go-live and hypercare to BAU exit - plus an 18-tab transition management workbook, a delivery-execution playbook and 6 visual one-pagers.
How much does the The Transition Operator's Course - SSC, GBS & BPO Transitions cost, and is it a subscription?
$499 for a single-operator licence, or $999 for a team licence. It is a one-time purchase on Gumroad - you download it and own it, with no subscription or recurring fee.
Who is the The Transition Operator's Course - SSC, GBS & BPO Transitions for?
It is part of the Vihren Labs SSC & GBS line. Shared-services, GBS and BPO transitions from kickoff to BAU exit - a full 10-module operator course and the 18-tab transition workbook.
Who builds Vihren Labs products?
Petko Petkov - a 15-year enterprise IT operator who has worked both the vendor-distribution and buyer-operator sides of the table: large shared-services / GBS transitions across Europe, programme delivery and transformation (PRINCE2 Practitioner, Six Sigma), master data management and governance, and getting operations ready for AI. Every product is built from real operating scenarios - not consultant theory.