The Transition Operator's Course — SSC, GBS & BPO Transitions
10 modules for running an enterprise transition from kickoff to BAU exit — engagement, FTE sizing, RACI, knowledge transfer, governance, UAT, go-live, hypercare. 18-tab transition management workbook + delivery-execution playbook + 6 visual one-pagers.
One-time purchase · instant download · no subscription
Transformation & SSC/GBS
Offshoring, GBS rollouts, and BPO transitions — from kickoff to BAU exit. Course 01 plus the standalone $179 workbook.
Why this is operator-grade
Built by Petko Petkov — a 15-year enterprise IT operator who has sat on both the vendor-distribution and buyer-operator sides of the table. Every Vihren Labs product is built from real scenarios: real SAP T-codes, real regulation article numbers, real cutover-night failure modes. Not consultant theory — the templates the operator wished existed when the system had to work on Monday morning.
About the maker →Frequently asked
What is the The Transition Operator's Course — SSC, GBS & BPO Transitions?
10 modules for running an enterprise transition from kickoff to BAU exit — engagement, FTE sizing, RACI, knowledge transfer, governance, UAT, go-live, hypercare. 18-tab transition management workbook + delivery-execution playbook + 6 visual one-pagers.
What does the Transition Operator's Course cover?
10 modules for running a shared-services, GBS or BPO transition end to end — engagement and scoping, FTE sizing, RACI, knowledge transfer, governance, UAT, go-live and hypercare to BAU exit — plus an 18-tab transition management workbook, a delivery-execution playbook and 6 visual one-pagers.
How much does the The Transition Operator's Course — SSC, GBS & BPO Transitions cost, and is it a subscription?
$499 for a single-operator licence, or $999 for a team licence. It is a one-time purchase on Gumroad — you download it and own it, with no subscription or recurring fee.
Who is the The Transition Operator's Course — SSC, GBS & BPO Transitions for?
It is part of the Vihren Labs Transformation & SSC/GBS line. Offshoring, GBS rollouts, and BPO transitions — from kickoff to BAU exit. Course 01 plus the standalone $179 workbook.
Who builds Vihren Labs products?
Petko Petkov — a 15-year enterprise IT operator who has worked both the vendor-distribution and buyer-operator sides of the table: SAP S/4HANA migrations, master data management and governance, IT vendor procurement from the distribution side, EU regulatory rollouts, and large shared-services / GBS transitions across Europe. Every product is built from real scenarios — real SAP T-codes, real regulation article numbers, real cutover-night failure modes — not consultant theory.
More in Transformation & SSC/GBS
Transition Management Operator's Workbook
Run an offshoring, SSC or BPO transition end to end — 18-tab Excel workbook + a 15-page, 12-phase delivery handbook + SOP + engagement templates. The standalone toolkit beneath Course 01.
$179Process Transformation & Automation Toolkit
Process inventory, automation scoring, a ranked backlog and a benefits model — plus a 15-page operating handbook on which automation type fits (integration › workflow › RPA › AI agent). Decide what to automate before you buy a tool.
$79Organizational Change Management Pack
Stakeholder map, change-impact, comms plan, training plan and adoption tracker — the people side of transformation.
$59