Transition Management Operator's Workbook
Run an offshoring, SSC or BPO transition end to end — 18-tab Excel workbook + a 15-page, 12-phase delivery handbook + SOP + engagement templates. The standalone toolkit beneath Course 01.
One-time purchase · instant download · no subscription
Last updated 2026-06-07 — Delivery & Execution Playbook expanded to a 15-page operating handbook — the 12-phase / 3-stage method (exit gate per phase) preserved, surrounded with the four transition models, the FTE math worked (fund the ramp, not the steady state), choosing Wave 1 + sequencing, a knowledge-transfer deep-dive (advance on evidence), the retained organisation, governance + self-writing status, leading-vs-lagging metrics, a transition risk catalogue, the recovery move, the first 30 days, objections, and a worked example throughout (a finance SSC moving AP/AR/GL) — plus templates + a glossary. Workbook + Word templates unchanged.
Transformation & SSC/GBS
Offshoring, GBS rollouts, and BPO transitions — from kickoff to BAU exit. Course 01 plus the standalone $179 workbook.
Why this is operator-grade
Built by Petko Petkov — a 15-year enterprise IT operator who has sat on both the vendor-distribution and buyer-operator sides of the table. Every Vihren Labs product is built from real scenarios: real SAP T-codes, real regulation article numbers, real cutover-night failure modes. Not consultant theory — the templates the operator wished existed when the system had to work on Monday morning.
About the maker →Frequently asked
What is the Transition Management Operator's Workbook?
Run an offshoring, SSC or BPO transition end to end — 18-tab Excel workbook + a 15-page, 12-phase delivery handbook + SOP + engagement templates. The standalone toolkit beneath Course 01.
How much does the Transition Management Operator's Workbook cost, and is it a subscription?
$179 for a single-operator licence, or $349 for a team licence. It is a one-time purchase on Gumroad — you download it and own it, with no subscription or recurring fee.
Who is the Transition Management Operator's Workbook for?
It is part of the Vihren Labs Transformation & SSC/GBS line. Offshoring, GBS rollouts, and BPO transitions — from kickoff to BAU exit. Course 01 plus the standalone $179 workbook.
Who builds Vihren Labs products?
Petko Petkov — a 15-year enterprise IT operator who has worked both the vendor-distribution and buyer-operator sides of the table: SAP S/4HANA migrations, master data management and governance, IT vendor procurement from the distribution side, EU regulatory rollouts, and large shared-services / GBS transitions across Europe. Every product is built from real scenarios — real SAP T-codes, real regulation article numbers, real cutover-night failure modes — not consultant theory.
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