Transition Management Operator's Workbook
Run an offshoring, SSC or BPO transition end to end - 18-tab Excel workbook + a 15-page, 12-phase delivery handbook + SOP + engagement templates. The standalone toolkit beneath Course 01.
One-time purchase · instant download · no subscription
Last updated 2026-06-07 - Delivery & Execution Playbook expanded to a 15-page operating handbook - the 12-phase / 3-stage method (exit gate per phase) preserved, surrounded with the four transition models, the FTE math worked (fund the ramp, not the steady state), choosing Wave 1 + sequencing, a knowledge-transfer deep-dive (advance on evidence), the retained organisation, governance + self-writing status, leading-vs-lagging metrics, a transition risk catalogue, the recovery move, the first 30 days, objections, and a worked example throughout (a finance SSC moving AP/AR/GL) - plus templates + a glossary. Workbook + Word templates unchanged.
SSC & GBS
Shared-services, GBS and BPO transitions from kickoff to BAU exit - a full 10-module operator course and the 18-tab transition workbook.
Why this is operator-grade
Built by Petko Petkov - a 15-year enterprise IT operator who has sat on both the vendor-distribution and buyer-operator sides of the table. Every Vihren Labs product is built from real scenarios: real SAP T-codes, real regulation article numbers, real cutover-night failure modes. Not consultant theory - the templates the operator wished existed when the system had to work on Monday morning.
About the makerFrequently asked
What is the Transition Management Operator's Workbook?
Run an offshoring, SSC or BPO transition end to end - 18-tab Excel workbook + a 15-page, 12-phase delivery handbook + SOP + engagement templates. The standalone toolkit beneath Course 01.
How much does the Transition Management Operator's Workbook cost, and is it a subscription?
$179 for a single-operator licence, or $349 for a team licence. It is a one-time purchase on Gumroad - you download it and own it, with no subscription or recurring fee.
Who is the Transition Management Operator's Workbook for?
It is part of the Vihren Labs SSC & GBS line. Shared-services, GBS and BPO transitions from kickoff to BAU exit - a full 10-module operator course and the 18-tab transition workbook.
Who builds Vihren Labs products?
Petko Petkov - a 15-year enterprise IT operator who has worked both the vendor-distribution and buyer-operator sides of the table: large shared-services / GBS transitions across Europe, programme delivery and transformation (PRINCE2 Practitioner, Six Sigma), master data management and governance, and getting operations ready for AI. Every product is built from real operating scenarios - not consultant theory.